My good friend Tomomi over at Jazz’s Journal turned me on to the “star rating” system you see at the bottom of every post now. It allows you, the reader, to rate every post. Additionally, this feature will recommend entries that you may find interesting as well.
This widget was developed by a company called Outbrain. They offer it for free to all bloggers. You don’t even have to register, although it helps if you do.
So I emailed Outbrain and asked for help.
Within a day, Kate from Outbrain had analyzed my site and modified their widget for me. They customized it to work on my site.
Unfortunately the customization didn’t work with IE 7. It worked with Firefox, though. When I realized that IE users weren’t seeing the widget, I emailed Kate back and explained the situation to her.
Within 30 minutes it was fixed.
People – I am so impressed with this company. They get it. They give away a great product for free. They offer superior service – for free. How do they make their money?
I haven’t spent any time studying their business model – but they have impressed me so much that I would willingly and gladly purchase additional services from them. Of course, the statistical data they gather from my site and other sites is invaluable. Those gestalt figures are worth a fortune in and of themselves. Also, I can imagine “weighted” recommendation for preferred vendors coming down the pipe one day.
Bottom line, folks, Outbrain has earned a fan. I urge you to use their service if you blog.